Privacy Policy and Notice

This Policy describes the processing of information provided or collected on our sites and applications where this privacy policy is posted. In some instances, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms should be read in conjunction with this policy.

If you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. That third-party site or platform's privacy practices will govern the use of your information. Choices you make on that third-party platform will not apply to our use of the information we have collected through our sites, products, or services.

If you are a resident of certain states or countries, you may have the right to know, access, correct, transfer, restrict the processing of, opt out from certain types of processing, and delete your personal information. This may include targeted advertising, the sale of personal information, or sharing of personal information as defined by applicable state law. If you choose to exercise any of these options, we will not discriminate against you for making that decision.

You may exercise your opt-out rights for targeted advertising and the sale or sharing of personal data by utilizing the consent banner on our website. Additionally, you can exercise your privacy rights by clicking the Your Privacy Choices link at the bottom of our website and selecting the applicable request, or by contacting us at customerprivacy@parkseed.com.

When we receive a request to exercise a privacy right, we will review information we have collected about you, if any, with identifying information you may have provided us, such as a login, email address, mailing address, zip code, transaction number, or order number, to authenticate your identity. If you use an authorized agent to submit a request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to directly confirm with us that you provided the authorized agent permission to submit the request.

There may be situations where we cannot grant your request. In such a situation, we will explain our reasoning to you and will honor your right to appeal when applicable.

In the preceding 12 months, Twilley may have collected or processed the categories of personal information identified below. We generally collect the information listed below to secure, improve, and provide our services to our customers.

• Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
• Internet or other electronic network activity information, including but not limited to browsing history, search history, and information regarding a consumer's interaction with an internet website application or advertisement.
• Inferences drawn from any of the information identified in this policy to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

The sources from which personal information may have been collected or processed include information that you provided to us, online tracking technologies, automatic data collection technologies, social media platforms and networks, business partners, and similar sources.

The purposes of such collection or processing include providing our products and services, communicating with you, administering programs, marketing and promotional purposes, targeted advertising, analytics and personalization, security and fraud prevention, legal obligations, core business functions, the job applicant process, and similar purposes.

Twilley does not provide your personal information to other companies in exchange for money. Some laws define the sale of information to mean Twilley has received something of value when it provides that information to a third party. Under that definition, Twilley has sold, for monetary or other valuable consideration, and shared, for cross-context behavioral advertising purposes, your personal information in the last 12 months for the purposes of engaging in advertising and marketing activities.

The categories of personal information we have sold or shared are Identifiers, Commercial Information, and Internet or other similar network activity. The categories of recipients to whom we have sold or shared such personal information are business and marketing partners.

We may disclose your information to our subsidiaries and affiliates, along with our service providers and third-party processors to provide services to you. We may also disclose your information with service providers and third parties when necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to our property or the physical safety of any person, or violations of our usage instructions and applicable terms and conditions; facilitate the financing or insuring of our business or a disposition of all or part of our business or assets; or as otherwise permitted or required by law. We may disclose anonymized or aggregated data at our discretion, in accordance with applicable laws.

If you post your information or content to our online forums or media sites, this information is public on the Internet. We are unable to prevent or control further use of this information and refer you to the third-party sites' privacy policies and terms of use to learn more about their privacy practices.

You can control how and when you want to receive marketing emails from Twilley by clicking on the unsubscribe link located at the bottom of our email communications to you. This will not affect your receipt of administrative emails, such as emails about your account, transactions, or policy changes, for your registered account.

Our services are not intended for children under the age of 16. We do not knowingly collect information via our sites, products, and services from users under the age of 16. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence.

If you believe your child has provided us with personal information, please alert us at customerprivacy@parkseed.com. If we learn that we have collected personal information from a minor, we will promptly take steps to delete such information and terminate the minor's account.

Cookies are identifiers and related tracking technologies, such as JavaScript software code and web beacons, that allow us to recognize your browser or device. These technologies use small pieces of data sent to your browser or mobile device by websites, mobile apps, and advertisements that you access or use.

Our vendors may combine that data with other information so we can advertise and market our products and services to you. You may be able to change preferences on your browser or device to prevent or limit cookies, but this may prevent you from using some features. You can also manage cookie preferences on our website's cookie banner.

Certain state laws require a universal opt-out mechanism or opt-out preference signal as a method to honor your right to opt out of the sale or share of personal data and targeted advertising. Currently, our websites utilize and recognize the Global Privacy Control to honor your opt-out rights as required by those laws.

If you would like to control the use of cookies and similar internet technologies on your computer, you can use web browsers listed with the Global Privacy Control tool built into them. You can find more information at globalprivacycontrol.org.

We store and process your personal information on our servers located within the United States but may transfer your personal information to other countries outside of the United States for the purposes described in this Privacy Policy. By using our websites, products, or services, you agree to the global transfer, process, and storage of your personal information.

If you would like to lodge a complaint against us, you may contact your local privacy regulator. If you have trouble locating a privacy regulator, please contact our privacy office at customerprivacy@parkseed.com and they will help you contact the appropriate enforcement agency.

If you have any questions about how we process your information, you can contact us by email at customerprivacy@parkseed.com.

This policy was last updated on: February 26, 2026.

Web Users: Visitors to our websites.

Categories of Information: Twilley has gathered Internet Data such as IP address, cookie, and beacon data, and Inferences such as preferences and likes from social media and friend referrals.

Source and purpose: This information is provided by web users to Twilley and is processed to perform services including maintaining or servicing accounts, customer service, fulfilling orders and transactions, verifying customer information, processing payments, advertising or marketing services, analytics services, contextual customization of ads, and similar services.

Legal basis: This information is processed pursuant to Twilley's legitimate business interests or to enter into contractual relationships. This product, service, or process does not use automated processing.

Information sharing: This information may be provided to entities within the Twilley family of companies, payment processors, cloud infrastructure, customer relationship management tools, email marketing platforms, shipping and logistics companies, and Twilley's customer service centers. It may be sold, shared, or disclosed as described in this policy.

Sensitive personal information: N/A. International transfer: Not applicable. Retention: Twilley retains this information pursuant to the timeframe allowed by applicable law.